One Privacy Standard
Whether you access ibc4d on mobile or desktop, from your phone or tablet, the same data protections apply to your account and payments.
LEGAL REFERENCE
Your Privacy Matters to ibc4d
We handle your personal data, account details and payment information with care. This policy shows exactly how we collect, use and protect what you share when you open...
Data ProtectionTransparent PracticePayment SecurityYour RightsIndonesia-Compliant
What We Collect and Why
When you join ibc4d, we collect your name, email, phone number and account credentials to verify your identity and keep your account secure. Payment information—your DANA, OVO, GoPay or QRIS details—is processed through encrypted channels and never stored on our servers in plain text. We also track your lobby activity, login history and game preferences to improve your experience and detect fraud.
In supported regions where local law permits, we may share essential account data with payment partners and compliance authorities. Your data stays with us only as long as your account is active, unless we're required by law to retain it.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Privacy Questions? Get in Touch
Team online
Email Support
Reach our privacy team at [email protected] with any data access, correction or deletion requests. We respond within two business days.
In-Account Help
Log into your ibc4d account and open the Help section to file a privacy concern. Your ticket is flagged for our dedicated team.
Legal Enquiries
For formal data subject requests or legal compliance questions, contact [email protected] with your account ID and specific request.
WHY VISITORS TRUST US
How We Earn Your Trust
Encryption Standard
All account logins and payment transactions use 256-bit SSL encryption. Your DANA, OVO, GoPay and QRIS details are never visible to ibc4d staff.
Third-Party Audits
We undergo annual security reviews by independent firms to verify data handling compliance. Results are available to account holders on request.
Local Compliance
ibc4d follows Indonesian data protection principles and regional payment regulations. We update our practices as local law evolves.
No Sale of Data
We do not sell, trade or rent your personal information to third parties. Payment details are shared only with processors to complete your transaction.
Transparent Logging
Every access to your account data is logged and timestamped. You can request an audit trail of who viewed your information and when.
Regular Updates
This privacy policy is reviewed quarterly and updated whenever we change how we handle your data. You'll see the update date at the bottom of this page.
PLATFORM COMPARISON
Consistency Across Our Brand
Same Encryption Everywhere
DANA, OVO, GoPay and QRIS deposits are encrypted the same way across all platforms. No exceptions for app, web or partner flows.
Unified Compliance
Our sportsbook, live casino and slot lobbies follow identical privacy rules. You get consistent protection across every game you open.
Shared Contact Channels
Privacy requests submitted via email, in-app help or legal channels all reach our compliance team. Response times and thoroughness are identical.
Synchronized Data Retention
Account records, login logs and transaction history are kept for the same duration across all ibc4d properties and payment methods.
Aligned Audit Trails
Every ibc4d environment—live tables, slots, sportsbook—logs access events in the same format and stores them in the same secure vault.
Annual Policy Refresh
Our entire privacy framework is audited once per year. Changes apply to all ibc4d services simultaneously, with advance notice to account holders.
PLATFORM SNAPSHOT
What This Policy Covers
01
Account Registration
We collect your name, email, phone and identity details to create and verify your ibc4d account. This information is encrypted and stored securely.
02
Payment Processing
Your DANA, OVO, GoPay and QRIS transactions are handled by certified payment processors. We never retain your wallet credentials after the deposit completes.
03
Gameplay Tracking
We log your login times, game selections and session duration to personalise your lobby and prevent fraud. This data helps us improve your experience.
04
Cookies and Analytics
ibc4d uses cookies to remember your preferences and track how you navigate the platform. You can disable non-essential cookies in your browser settings.
05
Third-Party Sharing
We share only essential data with payment partners, compliance bodies and anti-fraud services. Marketing partners never receive your personal details.
06
Data Retention Schedule
Active account data is kept while you're with us. After closure, records are archived for 12 months then permanently deleted, except where law requires retention.
Privacy Policy Questions Answered
We retain closed-account records for 12 months to resolve disputes and comply with payment processor requirements. After that period, personal data is deleted. Transaction records may be kept longer if required by local law.
Yes. Email [email protected] with 'Data Subject Access Request' in the subject line. Include your account ID. We'll provide a download of all data we hold within 14 business days.
Absolutely. We never store your wallet credentials after a deposit completes. Transactions use 256-bit encryption and are processed through certified payment gateways. Your wallet provider maintains primary security.
Only authorised compliance, fraud prevention and customer support staff can access your data, and only when necessary. All access is logged and timestamped. You can request an audit trail anytime.
No. We never sell, trade or rent your personal information. Data is shared only with payment processors, compliance authorities and anti-fraud partners when legally required or operationally necessary.
We notify affected account holders within 48 hours and cooperate with Indonesian authorities. We maintain cyber insurance and breach-response protocols. Check your registered email for official communications.
Yes. Request account deletion via [email protected]. Personal data is removed within 30 days. Some records may be retained if required by law, but your identity is anonymised from our systems.